The Vacation Store Review

Got a call from a telemarketer the other day telling me that I had won one of five prizes. I didn’t have to buy anything, nothing required on my part, just go to this location at 216 Chrislea Road out in Woodbridge for the draw and watch a presentation from a ‘travel’ company.

Even though we knew it was probably a scam, I thought, “what the heck, might as well” and took down all the information. I was guaranteed to win one of these:

  1. 50″ plasma tv RCA
  2. $1000 cash
  3. All inclusive royal caribbean cruise including 2 weeks accommodation, flight included
  4. 1 week at Hilton Head, South Carolina for two, including airfare, meals
  5. 8 days in Orlando, Florida or Cancun, Mexico for whole family (up to 8-10 people he told us), private Ramada Inn suite including meals, airfare and flights are not included in this package

I told my snookey right then that the ‘prize’ we’d win would be the trip to Florida or Mexico where we had to pay our own flight. However, all I had to do was to go to The Vacation Store location dressed in business casual attire, fill out the gift claim form (see Barbara, he said), show them two pieces of ID, make sure I showed up with my husband, and enjoy a complementary dinner and watch the presentation for one hour (say one and a half hours to be sure).

We were all excited about the presentation. Maybe they’d talk us into some fabulous vacation package. We showered up, dressed in business attire and headed off to God’s country out at Hwy. 7 and Weston Road – quite a hike.

They’d called us about an hour before we left to confirm whether we’d like chicken or roast beef for dinner. We both chose chicken – figured you can’t screw that up as much as roast beef.

We arrived early but were told not to show up til 6:20, so we waited a bit in the car.

We approached the desk where a couple of skanky young girls in cheap clothes glared at us. We showed ID, filled in a form. On the form they asked when our last vacation was. I wrote down that it was 13 years ago and that, obviously, vacations weren’t that important to us.

On the front of the form, where they listed all the prizes, I drew an arrow to that ‘vacation package where you have to pay for your own flight’, and put a little note that said, “this is the ‘prize’ we’ll win”.

A couple of the skags came over to us a couple of times to ask about our last vacation and whether or not we ‘planned’ to take a vacation soon. I said we had nothing planned (but that didn’t mean we wouldn’t take a vacation if something great came up). As a matter of fact, I’d love to take one of those Alaskan cruises – or any cruise for that matter.

They shuffled my snookey and me off to a room to wait to draw our winning ticket. What do you know? We drew the ‘vacation package where you pay for your own airfare’. Then they thanked us and told us we could leave.

Scuze me? Leave? Where’s our dinner? Where’s our presentation? How much did it cost me in gas to get to Woodbridge and I’m not even getting my chicken?

And that prize we won… we’d only have to pay a $14 processing fee to ensure that the prize would be available to us for a year. Send your cheque and a self-addressed stamped enveloped (they’re so cheap that they won’t even mail out your certificate, you’ve got to pay for the stamp yourself) to:

1673853 Ontario Inc.
7700 Pine Valley Drive, Box 72029
Woodbridge ON L4L 2X0 (registered mail not accepted)

Do you think we were racing to send our $14 (and stamped envelope) to hold a vacation package for one year? We were not. Especially not after seeing the terms and conditions on the rear side of the offer:

The Vacation StoreFunny, not once did they mention to us that our 7 consecutive nights of vacation would be 4 nights in Orlando and 3 nights in Daytona Beach or St. Petersburg.

And on the phone we were told that the package was good for up to 8-10 people, in the terms it tells us two adults and three children staying in the same room.

Did you happen to notice that it says, “airfare, transporation, hotel taxes, administrative fees and services charges, meals, roll away beds, etc. and items of a personal nature are not included in this offer and ‘arte’ the responsibility of the user. Florida room/country taxes, administrative fees and service charges are paid in advance of confirmation”.

What a prize! How come I’m not coughing up $14 for that?

I won’t forget to mention that, when I was unemployed, I took a telemarketing job where it was my job to sell these ‘vacation packages where you just pay for the airfare’. I actually sold one to a couple planning their honeymoon. I felt so bad at that job, I quit the next day.

About jafer

50 is the new 30-something Toronto woman, unemployed cubicle hugger, mother to two, grandmother to one, happily attached, loves to shop.
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129 Responses to The Vacation Store Review

  1. Chinita says:

    they are con artists, you cannot even book a vacation with them

  2. lando says:

    has anyone actually paid the $20 and seen what they get? Who knows if it really is a scam unless paying the $20.

    I was given the option at 4 nights in any hotel in north america. I’m considering taking them up on 4 nights in my home town – no airfare required. yes some hotel taxes but could be fun

  3. Teddy says:

    OMG, these people are SO stupid. I’ve never seen something so stupid… these people are scammers. My wife and I NEVER EVER fill out any type of “free” “promo” “prize” NOTHING, because we don’t believe in that crap. They only want your information to either sell it or scam. I’ve called SuiteLife Vacations, and the lady was really rude to me. I encourage EVERYONE to just call the heck out of these idiots and annoythem in the same way they annyoned us. I ma very happy to have found this website while I was on the phone with Michael White !!! LOL Thicked accent indian (by the way, why are indians always scamming in Canada?) I have a lot of indian friends, but most of them are always trying to rip people off… GO BACK TO INDIA

  4. azi says:

    I had high hopes and I signed up with them in 2004. I paid about $15000 for the whole plan and since then I paid $200 a year for about 10 years and now over $100 a year. I feel like an idiot. Their offers are so limited and you cannot go where you want to go only what they have available. I have paid for the amount of about three vacations for the family if I had not paid them.
    Any ideas how I can get of the contract? I tried to sell it online but no luck.. :(

  5. Sam says:

    Thank you for the post and all the comments.

    Just got the call. Obviously is sketchy.. nothing is free and I never fill out coupons.
    Number was from Buffalo, NY (716.332.6622 & 716.406.8687) for Suitelifevacations (http://www.suitelifevacations.com/) located in 690 Rowntree Dairy Rd, Woodbridge, ON. Apparently, I was a lucky winner among thousands of coupons and I could choose from couple vacation package options. I was asked to attend a gift ceremony “WITH my spouse”. All the company is expecting from us is “word of mouth” promotion.

    I asked why he could just not mail my package and why do I have to go to a location “with my spouse”. Told him I decline the ‘prize’, LOL. He said “please don’t ever fill our coupons” and hung up. SCAMMER.

  6. Anna says:

    They are now calling themselves suitelife international, I asked if it was the suitelife vacations and the young man on the phone denied, but the address he gave me is the same and the pitch about dinner, $800 prize including a free stay in Niagara falls, I said I don`t want the Niagara prize can I pick another one he said it`s a draw so yeah probably the Niagara falls would be the prize, shame that these people continue to scam he said I filled out a ballot at the woman`s show back in 2011 wow and I only getting the prize now, how come, he said they tried to contact me before, again I ask are you the same as suitelife vacations, he said no, then why do you have the same address and pitch, after an awkward silence I asked for their phone number so I could call back if I decided, he said you can`t call back, I ask what do you mean I can`t call back, he said we don`t have a direct number, if you can`t provide a number for me to call you it does not sound very legitimate he then says we will call you, I said no you won`t and hung up. If they call me again I will waist their time as much as possible, they never give up, scammers usually never do… something need be done. :???:

  7. Gamy says:

    OMG i just got a call from suite life vacations, the guys sounded Asian and told me that i had won a vacation from a ballot that i filled out, he said oh maybe i don’t remember. he said i don’t have to pay anything but the taxes. Gave me an address in woodbridge and told me to go collect my prize, since i was so skeptical about this scam going around, he kept asking oh how come you are not excited to win this vation. after collecting all the info i googled the name of the company which brought me here. Thanks for the alert i will tell them off next time.

  8. Peter says:

    this number has been calling me recently and i’ve missed it already a few times.
    7164068687, Same things happened to me as mentioned above. These guys on the phone are so hard to understand because of their accents. They go by the name of suite life vacations. Gave me an address of 690 rowntree derry unit 201.

    Given the name Kevin Dale as the manager (fake name of course) and number 716-330-6622. they have a few complaints against them with the BBB.

    They also asked me why I didn’t sound excited and I told him because I think this is a scam…. which now I’m 100% sure it is.

    My parents always told me, nothing in life is free.

  9. Adam says:

    Just received a call from these guys. Said I had 2 trip offers. Just had to pay air fare. Not sure how but they called my work number which is a separate phone line. And the number on the application was my Moms old cell phone. That seems a bit strange. Anyways, all my bells and whistles were going off. The man was clearly Indian but his name was David Parker hahaha. Seems legit right? :roll:

  10. Derek says:

    Wow got the call too and just typed the address they gave me on google and found this blog. i feel like driving up there first thing in the morning and telling every single person that comes that this thing is a joke just to save them and screw these scam artists. The guy could barely speak English he was giving me such a headache the way babbled on. *#@* you SuiteLife!!! gotta do something about these scams…

  11. Sara says:

    HI everyone,
    i Just got a call from Bob from +************. They told me that they are calling from Suitelife vacations and i have won a prize ( 2 options to choose from). i was very skeptical as i do not remember filling any ballot . it was a south asian voice with a very heavy ascent. He said that i do not need to give any details or there is no obligation on my part to buy anything. I just need to go in for a presentation. He then passed on the call to his manager who asked me my name- what you don’t have my name????????how come i filled a ballot without a name?? I asked him to send me an email confirmation which comes from a gmail id asking me to go this Saturday 23rd February ’13 at Woodbridge, ON, to get a fabulous vacation getaway.

    I live in Burlington – do you think it is worth the hasstle of travelling all the way to Woodbridge or is it all fake? Reading the comments some people actually got the prize LOL…any comments suggestions …
    Anyone recently got a call from them?????

  12. Rob Marshall says:

    hey! i just talked 5 minutes ago with a guy… and guess what?
    - Thick indian accent
    - Named “Rob Marshall” (I put his name here), a white name like “Michael White” or “Kevin Dale”
    - Very upset because I told him that I didn’t want to give any information because of stupid people who call for trick other people.
    - Suit Vacations
    - Woodbridge
    - He was calling from NY
    - His manager was going to call me back to give me the gift claim number
    - He called from number 7163326644

    The strange thing is… I’m pretty sure I did filled a coupon in a supermarket, but it was last September. Just my phone and my name.

  13. terry says:

    ABSOLUTELY AGREE WITH EVERYTHING SAID UP THERE. these people just called me, I googled the adress and this was the first article to pop up (thank lord) same pitch this time they changed it up and had the indian guy talk to me first claming to be assistant manager 716-332-6622 is his number, one mr. mark robinson (omg really?) then explained my ‘prize’ and said all the legitimate stuff. then asked if his ‘senior manager’ could call me with the code and adress (which I googled) and while I was talking to the asian guy I was scrolling down and reading the comments, I started saying how I wanted to bring my partner or a family member but he insisted that family and friends wernt allowed at the office (wtf) only spouses. I ended up saying that my partner and I were both 20 and if we eere alloed to claim the vegas one and he pulled off some bs saying you checked off that you were both over 26, and I’m like welll sorry I wasted your time! please don’t fall for this people especially young women who are actually going to go to the office, who knows what they actually have planned.

  14. luiza says:

    Same thing happened to me.

    Two weeks ago I got a call from 1800 number 9 AM!!! Sunday morning (freaking annoying!!)
    A guy with a heavy Indian accent was talking and talking (I has half sleepy and barely understood what he was saying..) I had him repeat himself so many time to finally understand.. That I supposedly won two vacations stays any where in north America!! I was so sceptical that I was almost rude!!..from the begging I wanted to hang up I told him straight up it’s a scam leave me alone!!!
    He insisted and insisted… He was telling me that I field a form in a mall during charismas time (I did no do any shopping during charismas time!!!) I was working the whole time even my shopping was done on line..!!! but because I was so busy at that time I was not sure if I really did or not! So I asked him tell me where did I filed that form?
    He sad I am not sure, he said we receive 100 of 1000 I cant tell you where exactly!!!! When I told him so you are tying to tell me that I wont two vacations prizes for a certain amout of 1000$ of $ and you do not even have a system to track where the wining ticket came from?!! So desperately he says we have our cards in many store and in many malls in Toronto and he was giving me the list of malls in Toronto!! like I didn’t know..!!
    I also noticed that as soon as he called he said he was a manager and towards the end he told me that a manager will call me to give me the wining code!!! So I say: aren’t you a manager he says: yes yes I am but she is a different manager!!!!!!!
    So now I ask him his name and guess what: Paul Smith yes Paul Smith, in the back of my mind I was like BS*** really Paul smith with your heavy Indian accent any ways..he asked me when the manager can call me back I said any time.. few hours later this Nick calls she was so rude and she asked me what was my name I was like you dont have my name ?? she says oh Paul did not give me the name so I told her asked Paul for my name… in this case..She gave me an address and a phone number: ********** ____________ Vacation
    on Rowtree bairly unit *, ON.

    her phone number is: **********. She also said she will be calling me back to confirm the appointment for me to go pick up my prize and she never did. So I called them back I spoke to an assistant who told me that I would have to watch a show??!! and I am like show!! no one told me anything about any show??!!!

    She transferred my call to a certain David, he denied that there was a show he said its only a presentation of our services and we will be offering a meal.

    Oh now that I remember they wanted to know my marital status so badly are you married are you a couple what is the name of your spouse and am like what do you need that for he goes for the reservation!! So I told him you have my name for now that that’s enough

    He sent me an email to confirm, i was dump enough to respond to the email cz now that have my email too!!..

    Here is his email: David White
    here is what he sent me:

    Hope you are doing fine. I will be needing a confirmation from your end that you have received the correct confirmation letter for the appointment on Saturday 16th March’13 at 11:00 AM . You can do this by replying back to this email.

    Thank You,

    Best Regards,
    David White

    __________ Vacation

    He also sent me two attachments in a word document!!!! first one: Confirmation Letter from __________ ON.doc and the second one ______________ which was logos of hotels the quality of the image was really poor (copy past you know)

    Any ways I am not going any where this Saturday and the worst is he is going to call me at 9 to confirm!!!

    I took the time to write this hoping to rise awareness against thief

  15. Mike says:

    Just got the exact same call as Peter above, same number. I could barely understand them and and just hung up as soon as I heard I had ‘won’ a vacation.

    Anyway…..the interesting thing was that I usually don’t get these kind of calls on my cell. This one came in within minutes of me verifying my cell number with Google for my gmail account. Very interesting indeed….

  16. flex says:

    Hey just adding another post to say some Indian dude from NY just called me claiming I had won a vacation package. He had no information about me other than my phone number but I decided to play along. I’m currently awaiting a call from his “manager” who I will promptly tell to “F off” for the fun of it. :mrgreen: Thanks for the heads-up guys!

  17. Unscammable says:

    Holly Shit!

    I just got off the phone from the same company… the guy I spoke to was obviously either an indian or a pakistani guy.

    He pretty much told me what everyone was talking about – that I’m the Big Winner! Lol…

    The guy mentioned to me that their company is called “Suite Lise” (that’s the spelling he provided, which I repeated 5x and he said yes) more like “Sweet Lies” to me.

    If he didn’t have a thick accent, I may have fallen for it. Luckily, I’m not stupid… Lol… so I started searching while he was talking so I decided to hang up the phone once I found this website.

    He called me 10x… I guess he saw dollar signs once I told him that I take vacations at least twice a year.

    I’m so thankful for everyone who posted their experiences from the same company.

    All I know is… If it’s too good to be true… then it’s NOT true…

    and fuck that bitch.

  18. Victoria says:

    Attention Deborah Millington!
    I went thru the same crap. Funny enough when I emailed them to say I decline as it was a scam, then I got a new email addressed to Deborah Millington, same detail lol IDIOTS.

    “Bob Dale” the asian guy from thailand, even though he sounded indian, you should be ashamed of yourself. My in laws live in woodbridge and I am in the right mind to go to this location on the weekend to egg them lol

  19. Lulu says:

    There are always some terrible people out there trying to make a scam for living! I am glad that I found this website from internet and not waste my time to go and check out the place. The story I was told sounds like the same story as most people were told. Thanks for sharing folks.

  20. Yan says:

    Minutes from writing this reply, i received a call from Robert Garcia, an Asian sounding dude, from Suite Life Vacations. Right off the bat, I knew it’s a scam but yeah, just like some of you, I listened to what he had to offer. My “won” prize was a choice of a 5 days, 4 nights trip for 4 to North America destinations or a stay at a Las Vegas hotel (forgot how many nights) good for 8 people. Yeah right! Then I was instructed to claim my prize at 690 Rowntree Dairy Rd, Woodbridge, On. Did anyone else mention Woodbridge earlier? I wonder what’s in Woodbridge, eh? Suite Life Vacations just like Woodbridge, I think. Anyway, if you get a call from 716-332-6622, you’re in for a ride.

  21. Dhunter says:

    I too got the call, number was 716-406-8687, then call back from the manager at 716-332-6622. I was told I am a guaranteed winner-only request is to hear a seminar about their vacation packages and spread the word.
    I am to go to a 90 minute seminar in Woodbridge and choose my prize I have already won (100 names from 2800, from the last few years) between 5 night package at a 5 star hotel anywhere in North America for 2 adults and 2 kids, or 4 nights at a 5-star hotel for 4 adults to Las Vegas. No flights are included.
    I have read the comments and sat through similar seminars and will not go. My time is too valuable.
    D

  22. Shaz says:

    Thank you everyone taking the time to post your experiences. I was just on the phone – same story about how I won, and the rep kept asking me why I wasn’t over the moon with this offer, he ended the call by saying his manager would call me back with the confirmation number so I have proof of my winnings woohoo..! soooo glad I found this site before I picked up the next call, or else I would have wasted another 5 – 10 mins of my life.
    I’m terrible as I’m always giving people the benefit of the doubt, but this time since i’m sure it’s a scam, I think i’ll have a bit of fun with them if they call back when i’m out of the office.. I see 4 missed calls in the last 5 mins already!

  23. Chris G says:

    I just got a call from them myself. To the person commenting that they should go back to India. They are sitting in a call centre somewhere in India (hence the accents) so don’t have to go back was suggested. They have a Buffalo routing number so that the Canadian company behind this “Suitelife Vacations” cannot be directly linked to abuses of the Canadian telecoms stardards because they are not using a Canadian number and so that they can give gullible people the false sense of security that they are dealing with someone here in ‘civilized” North America. Interesting that this particular scam originated here in Canada. I spoke with Sam Jones and then David :razz: . Quite laughable really because they tried to convince me that they were in Buffalo. After I had fun with them I let them off the hook (literally). Anyway I guess my point is that we need to direct our attention to the Canadian based company that is driving this scam and not a poor guys struggling to make a living by ‘selling’ this gargage to make ends meet. These call centres are like sweatshops where targets are high and strict, pay is low. I sympathize with them but not enough to endure their stupid calls. However the fact that this company is still in business would suggest that they are making money through these practice and we need target our ire at them.

  24. Vanessa says:

    Same thing! SuiteLife Vacations strikes again. I just won a vacation to Vegas or Niagara Falls. I was one of out 15 names drawn. They were calling from Buffalo, NY, but had a local office in Woodbridge.

    They used the phone number:
    716-332-6622, but it showed up as a private number on my phone.

    Sounds like a GREAT vacation deal, I’m so excited that I won. :evil:

  25. M Jay says:

    Received the same call advising that I filled out a ballot in some mall somewhere in the GTA, and won a free vacation. I became suspicious when after asking the agent’s name, he responded ” Shawn Archer”, but sounded like more like a “Quasi” from west Africa or ” Krishna” from south Asia . This agent insisted on verifying my marital status and he need to know so he could proceed with giving me info to claim my prize at 690 Round Tree, in Woodbridge.
    As the conversation went on, i became increasingly irritable because he kept insisting I must have filled out a ballot while shopping in some mall during the Christmas time — I don’t celebrate Christmas and I have never filled out any ballots. He said if I don’t trust him, I could speak to his manager. I said absolutely . He then said his manager is busy person and would call me in five minutes. I ended the call. Two mins later a manager person called and wanted to verify some personal details after which he’d give me my prize-claim code. I told him i feel he was up to shady business and should stop preying on hard working honest people. He quickly muttered a feeble goodbye and hanged up.

    It’s a bad bad, evil world I tell ya. Shocking!!!

  26. TM says:

    OMG!!!!

    I just got the same call from these idiots. They offered me me a the Niagara or Vegas trip and said i filled out a ballot between Easter & Christmas last year.
    Funny thing is I was not even married or common law during that time so I’m not sure what couple they are talking about. I was curious and went along with it and a couple of minutes later i get a call from a guy named Rob.
    He tried asking for first and last name and i told him i don’t provide personal info on the phone so he asked for just just last. I went along and gave a fake ones to setup an appointment. Said he will call to confirm before the actual appointment.

    I’ll reschedule a couple of times before telling him to get lost.
    SCAMMERS!!!!!

  27. Robin says:

    No its not a scam i went with my wife and children in the vacation by this company there was no buying no paying at any cost i was a free vacation but i was responsible for my airfares then i went to nigra falls . I enjoyed alot. My Friends it’s not scam.. ;-)

  28. Stopcallers says:

    When these people call you give them a legitimate decent paying job and tell them not to work for this company!

  29. Micheal Kalso says:

    don’t waste your time guy’s this is big time scam and i am totally aware of that and get scammed by it.
    Write a descriptive email to canada anti-fraud center so they know about it and i am sure after getting enough complains they will do something.

    On-line: https://www.antifraudcentre-centreantifraude.ca
    Toll Free: 1-888-495-8501
    Toll Free Fax: 1-888-654-9426
    Email: info@antifraudcentre.ca

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