Primus Service
They finally got all my phone lines working at Primus and I found that out because there was a message on my phone when I got home.
However, after calling my phone from my cell phone, I found out that they had three rings on the line that was supposed to have two, and two rings on the line that was supposed to have three.
I called Primus to remedy this situation. While I was talking to the guy I asked him how we set up the voicemail on each line since it didn’t have it in the instruction book they sent. That’s when I learned that we could only have voicemail on the main line, not on my honey’s line.
So guess what? I told him to cancel the stinking service. They told me that I’d be able to have the same features that I had with Bell, and now the guy was telling me I couldn’t have one of the features. I told him just to transfer me back to Bell because I wouldn’t be using their service.
Oh no, he couldn’t do that. I’d have to call Bell myself and arrange to have all my numbers taken back over there. Well wasn’t that sweet. Fucking assholes.
So I called Bell. Bell’s services were closed. They apparently only work office hours and so I couldn’t arrange to have anything transferred. So what did I do? I called Rogers. Rogers were open. I told them to set up my phone with the three phone numbers and voicemail on two of the lines and give me call display and I’d be a happy camper.
Fine. It’s done. As of Tuesday evening (yes, they’re doing evening installations even) I’ll have my phone switched off of Primus and onto Rogers. Of course there will be no free long distance like we thought we were signing up for with Primus, but we will be getting long distance for 5-cents a minute.
What a fucking mess. I should have known that things were going to go bad when Primus first set up three accounts for me instead of one account with three lines. It just went downhill from there.
Primus, get your fucking act together. You just lost a customer.
Rogers, you’ve got another service to add to my bundle. I guess I’ll call them about that later to see what kinda big bundly savings I’m up for.
P.S. I’ll also be sending back the high speed DSL, Primus. Return to sender.
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idiotonastick
Minna
Dave Barker
I used Moneris for over two years. I recently terminated due to a merchant compliance requiremen t – Moneris began...
Maria
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